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Privacy Policy

Effective Date: 21 May 2024

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1. Introduction

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Welcome to Kupi! We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.kupi.africa and use our services, including making reservations through WhatsApp.

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2. Information We Collect

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We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and other contact details.

  • Booking Information: Details of your bus ticket reservations, travel dates, and destinations.

  • Payment Information: Credit card details or other payment information when you make a booking.

  • Technical Data: IP address, browser type, version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

  • Usage Data: Information about how you use our website, products, and services.

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3. How We Collect Your Information

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We collect information from and about you through:

  • Direct Interactions: When you make reservations, fill out forms, or communicate with us via WhatsApp or other means.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

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4. How We Use Your Information

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We use the information we collect to:

  • Provide, operate, and maintain our services.

  • Process and manage your bookings.

  • Improve, personalize, and expand our services.

  • Communicate with you, including responding to your inquiries and sending reservation confirmations and updates.

  • Process your transactions and send you related information, including purchase confirmations and invoices.

  • Comply with legal obligations.

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5. Sharing Your Information

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We do not share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services on our behalf and need access to such information to do that work.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

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6. Data Security

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We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

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7. Your Data Protection Rights

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Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request that we correct any incorrect or incomplete data.

  • Deletion: You can request that we delete your personal data, under certain conditions.

  • Restriction: You can request that we restrict the processing of your personal data, under certain conditions.

  • Objection: You can object to our processing of your personal data, under certain conditions.

  • Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

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8. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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9. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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REALBUSY Investments (Pvt) Ltd

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